The Lynn Housing Authority
10 Church Street
Lynn, MA 019012
ATTN: John Ladd
Or
The Lynn Housing Authority is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”
JOB OPPORTUNITIES
Project Rise (SIEMER Institute for Family Stability)
Case Manger
Primary Goal:
Project Rise (also known and the SIEMER Project) is a collaboration between the Lynn Housing Authority and Neighborhood Development (LHAND), Lynn Public Schools (LPS) and the United Way of Mass Bay and Merrimack Valley (UW). The case manager will work closely with the UW and the LPS Case Manager to deliver case management services to eligible clients. Clients are Lynn residents experiencing housing instability and have at least one child registered at LPS.
Major Responsibilities:
- Provide holistic and comprehensive case management services to all clients including: intake assessment, benefit assessments, goal setting, long term case management plan developments, weekly case plan development, progress monitoring, individual money managements, tenant education, advocacy and referrals.
- Jointly maintain a caseload of approximately 100 families
- Meet with clients as needed, more often for the first six months of client program participation while stabilizing
- Connect and refer families to community resources for identified services required and support the client through this process
- Input accurate and complete data for all contacts with clients into agency database
- Ensure that all documents submitted on behalf of clients are valid and accurate
- Contact landlords in cases of impending eviction and while client is seeking rental unit
- Maintain close contact with district schools social work staff
- Provide all required documentation in a timely manner, may include client follow up, outcome evaluation, client/students contact sheets and evaluations
- Complete and submit all required reporting in a timely manner internally, to UW & The Siemer Institute
- Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility of aiding the development of positive team relationships
- Engage in ongoing outreach efforts to community service providers, resources and networking meetings/events
- Adhere to all agency policy, procedures and the professional code of ethics
- Other duties as assigned by supervisor
Qualifications:
- Bachelor’s degree in Social Work or related field
- Knowledge and/or experience of community resources and counseling/social work practices with high risk populations
- Experience working with persons in crisis
- Excellent written and verbal communications skills, ability to establish rapport
- Ability to motivate others towards achieving goals
- Ability to work independently with strong sense of focus, task-oriented, non-judgmental, open personal qualities, clear sense of boundaries
- A strong sense of respect and adherence to confidentiality involving both clients and fellow employees
- Ability to work in a variety of settings with culturally diverse families and communities with the ability to be culturally sensitive and appropriate
- Ability to legally operate a motor vehicle and provide own transportation
Job Competencies:
- Understanding of key policies, procedures, functions in the case management of housing insecure families
- Knowledge of issues facing housing insecure families and the ability to communicate with individuals of varying social, cultural, educational and economic backgrounds
- Know how to maintain a cooperative and effective relationships with agency personnel as well as external entities with whom the position interacts
- Familiarity with local service provider agencies
- Ability to maintain tact and professionalism in crisis management procedures
- Highly developed customer service skills, computer literacy, excellent writing skills, ability to multi task and adaptability to ongoing changing environment
Preferred skills & Abilities:
- One or more years’ experience in supporting families experiencing homelessness or related field
- Fluent in both English and Spanish
- Ability to manage time wisely and be mindful of time sensitive work, detail oriented
- Ability to organize file and maintain them in an organized manner
The Lynn Housing Authority
10 Church Street
Lynn, MA 019012
ATTN: John Ladd
Or
The Lynn Housing Authority is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”
